Izinsizakalo Zokubuka Eziphelele: Ngaphambi, Phakathi, Nangemuva Kokuthenga Kwakho
01
Ngaphambi Kokuthenga
Ukuhlola Umkhiqizo: Ithimba lethu elizinikele likusiza ekuhloleni izinhlobonhlobo zamawashi ethu, likunikeza ulwazi oluningiliziwe mayelana nokucaciswa, izinto zokwakha, nezici zedizayini.
Izingcaphuno ezenziwe ngokwezifiso: Sinikeza amanani asobala futhi ancintisanayo enziwe ngendlela oyifisayo kuzimfuneko ze-oda lakho, siqinisekisa ukuthi uthola inani elingcono kakhulu lemali oyitshalile.
Ukuhlolwa kwesampula: Sinikezela ngezinsizakalo zokuhlola isampula ku-oda ngalinye ukuze siqinisekise ukuthi umkhiqizo uhlangabezana nokulindelwe namazinga akho.
Ukubonisana Kochwepheshe: Ithimba lethu labadayisi elizinikele likusevisi yakho, likulungele ukukusiza nganoma yimiphi imibuzo ongase ube nayo mayelana nezinqubo zewashi, ukusebenza, kanye nokwenzeka ngokwezifiso.
Ukwenza Ngokwezifiso Ibhrendi: Hlola inhlobonhlobo yezinketho zokufaka uphawu, ukuma kwelogo, nokukhetha ukupakisha, kukusiza ukuthi uzakhele owakho umkhiqizo kanye nomklamo oyingqayizivele.
02
Ngesikhathi Sokuthenga
Isiqondiso Soku-oda: Ithimba lethu likuqondisa ngenqubo yoku-oda, licacisa imigomo yokukhokha, izikhathi zokuhola, kanye neminye imininingwane efanele ukuze kuqinisekiswe umsebenzi ongenazihibe.
Ukuqinisekisa Ikhwalithi: Qiniseka ukuthi izinyathelo zethu eziqinile zokulawula ikhwalithi zisendaweni yokuqinisekisa ukuthi iwashi ngalinye lihlangabezana namazinga aphezulu kakhulu embonini.
Ukuphathwa Okuphumelelayo Kwe-oda Eliningi: : Sakha izinhlelo zokukhiqiza, sithuthukise izinqubo zokukhiqiza, futhi sikhulise ukusebenza kahle kwamandla ukuze siqinisekise izinga eliphezulu lokukhiqiza.
Ukuxhumana Okufike Ngesikhathi: Sikugcina unolwazi ngazo zonke izinyathelo, kusukela ekuqinisekisweni kwe-oda kuya ekuqhubekeleni phambili kokukhiqiza, siqinisekisa ukuthi unolwazi oluningi.
03
Ngemva kokuthenga
Ukulethwa Nokusebenza: Sisebenzisana eduze namakhasimende kanye nabathumeli bezimpahla, futhi singancoma inketho efanelekile yempahla yokuhanjiswa kwezimpahla okubushelelezi.
Ukusekelwa Kwangemva Kokuthenga: Ithimba lethu lenkonzo yamakhasimende elizibophezele lihlala litholakala ukuze libhekane nanoma yikuphi ukukhathazeka ongase ube nakho ngemva kokuthenga kwakho. Ukwengeza, sinikeza iwaranti yonyaka owodwa ukuze siqinisekise ukwaneliseka kwakho okuphelele.
Amadokhumenti kanye Nezitifiketi: Sinikezela ngamadokhumenti abalulekile, njengamakhathalogi emikhiqizo, izitifiketi, neziqinisekiso, ukuze sikuqinisekise ngokuzibophezela kwethu kukhwalithi.
Ubudlelwano Besikhathi Eside: Sibheka uhambo lwakho nathi njengobambiswano, futhi sizibophezele ekukhuthazeni ubudlelwano obuhlala njalo obusekelwe ekuthembekeni nokwaneliseka.